Last Updated: July 27, 2026
At Nordic Ware, we are proud to craft high-quality cookware and bakeware that you can rely on for years to come. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns
You have 30 days from the date of delivery to return an item for a full refund. To be eligible for a return, your item must be:
- In the same new and unused condition that you received it
- Free from any food residue, grease, stains, or signs of use
- In its original packaging with all tags and inserts intact
- Accompanied by proof of purchase from our site (order confirmation or receipt)
Important: Due to the nature of cookware and bakeware products, we cannot accept returns of items that have been used, washed, or show any signs of cooking or food preparation. Please inspect your items upon delivery and before use.
How to Initiate a Return
To initiate a return, please contact us at dsgffv-support@outlook.com with your order number and the reason for your return. We will respond within 2 business days with return instructions.
Once your return is approved, please ship your item to the following address:
Nordic Ware Returns
2161 Broadcast Drive
ALBUQUERQUE, NM 87101
USA
We recommend using a trackable shipping method, as we are not responsible for lost return packages.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 business days.
Please note:
- Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong item shipped, defective product).
- Original shipping costs are non-refundable.
- Refunds will be issued for the purchase price of the item only.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery at dsgffv-support@outlook.com. We will arrange for a replacement or a full refund, including return shipping costs.
Warranty Information
Nordic Ware products are built to last. If you experience any manufacturing defects beyond the return window, please contact us and we will work with you to resolve the issue in accordance with the product warranty.
Exceptions
The following items are not eligible for return:
- Final sale or clearance items
- Gift cards
- Items that have been used, washed, or show signs of cooking or food preparation
Contact Us
If you have any questions about our return policy, please contact us:
Email: dsgffv-support@outlook.com
Return Address: 2161 Broadcast Drive, ALBUQUERQUE, NM 87101, USA